Lucy KariukoExecutive Virtual Assistant

Tools & Technology

The digital tools behind organized, seamless support

Technology makes effective executive support possible. I leverage digital productivity, collaboration, automation and healthcare administration tools to help clients streamline workflows, stay organized and manage their priorities efficiently.

I use this — part of my current working toolkitAdaptable with client training — healthcare platforms I can work within once authorised and trained

Communication & Collaboration

Gmail

I use this

Inbox organisation, labels and follow-up tracking.

Microsoft Outlook

I use this

Email and calendar management for Microsoft-based offices.

Slack

I use this

Team messaging and channel-based coordination.

Microsoft Teams

I use this

Meetings, chat and file sharing in one workspace.

Zoom

I use this

Video meetings, scheduling and meeting support.

Google Meet

I use this

Video calls integrated with Google Calendar.

Fathom

I use this

AI meeting notes, transcription and summaries.

Calendar & Scheduling Management

Google Calendar

I use this

Structured scheduling, reminders and meeting preparation.

Microsoft Outlook Calendar

I use this

Calendar management within Microsoft 365 environments.

Calendly

I use this

Self-service booking for discovery calls and meetings.

Doodle

I use this

Finding meeting times across several participants.

Project & Task Management

ClickUp

I use this

Tasks, docs and goals in one project workspace.

Trello

I use this

Visual boards that move work from backlog to done.

Asana

I use this

Task lists, timelines and team workload tracking.

Monday.com

I use this

Customisable workflows and project dashboards.

Airtable

I use this

Databases, trackers and executive dashboards.

Notion

I use this

Notes, wikis and lightweight project tracking.

Documentation & Productivity

Google Docs

I use this

Documents, SOPs and executive briefings.

Google Sheets

I use this

Trackers, registers and reporting dashboards.

Google Slides

I use this

Clean presentations and briefing decks.

Microsoft Word

I use this

Formal documents and templates.

Microsoft Excel

I use this

Spreadsheets, tracking and analysis.

Microsoft PowerPoint

I use this

Presentation decks and briefings.

Google Drive

I use this

Organised, shared file storage.

Dropbox

I use this

File storage and sharing outside Google Workspace.

Healthcare Administration & Practice Management

These are healthcare platforms I can develop familiarity with and work within once authorised and trained by the client. I do not claim certification or existing proficiency in these systems.

Epic

Adaptable with client training

Widely used electronic health record platform.

Oracle Health (Cerner)

Adaptable with client training

EHR and health information platform.

athenahealth

Adaptable with client training

Cloud-based practice management and EHR.

eClinicalWorks

Adaptable with client training

EHR and practice management for ambulatory care.

AdvancedMD

Adaptable with client training

Practice management, EHR and billing suite.

SimplePractice

Adaptable with client training

Practice management for health and wellness providers.

Automation & Workflow Management

Zapier

I use this

Connecting apps so routine work happens automatically.

Make

I use this

Visual workflow automation between apps.

Google Forms

I use this

Intake forms and structured data collection.

Jotform

I use this

Online forms with approvals and integrations.

Typeform

I use this

Conversational forms and surveys.

CRM & Client Relationship Management

HubSpot

I use this

Contacts, pipelines and client communication tracking.

Salesforce

I use this

Enterprise customer relationship management.

Zoho CRM

I use this

Client records, deals and follow-up reminders.

AI & Content Creation

ChatGPT

I use this

Drafting, summarising and research assistance.

Claude

I use this

Writing, analysis and document support.

Gamma

I use this

AI-assisted presentations and documents.

Canva

I use this

Simple, polished graphics and documents.

Grammarly

I use this

Clear, correct professional writing.

Perplexity AI

I use this

Research with cited sources.

Travel & Expense Management

TripIt

I use this

Turning booking confirmations into one itinerary.

Expedia

I use this

Researching and comparing travel options.

Booking.com

I use this

Accommodation research and reservations.

QuickBooks

I use this

Basic expense and invoice tracking.

Expensify

I use this

Receipt capture and expense reports.

Discovery Call

Looking for a technology-enabled executive assistant?

Book a free discovery call to discuss your administrative priorities and how I can help keep things organised.

Book a Discovery Call